Victrio named Gartner Cool Vendor in Security: Identity and Access Management 2013
FINANCIAL SERVICES CLIENTS
Financial call centers adopt Victrio for better call center security and authentication. Victrio’s call screening stops more fraud while reducing security questions, which improves customer experience and lowers agent handle times. Victrio clients include 3 of the top 5 financial firms.
REAL FRAUDSTERS TRACKED
Finally the fraudster is trackable. Once Victrio has profiled a fraudster's voice, they're detected on all future calls – even before they commit fraud. When you listen to a real fraudster at work, their audio trail spans multiple accounts over time. Victrio proactively stops even 'setup' calls that precede an account takeover.