Victrio clients include 3 of the top 5 financial institutions
A growing number of financial leaders use Victrio to improve call center security, including:
- Card Issuers
- Merchant Acquirers
- Increase fraud reduction – Victrio stops the professional fraudsters that systematically cause most fraud losses.
- Reduce security questions and customer interruption – Victrio works passively and doesn’t disturb customers or existing KBA systems.
- Screen live agent calls, IVR calls, or call recordings, in real time and near-real time.
- Deploy as a Victrio-hosted service or on-premise solution, as needed.
Global Fraudster Database (among participating clients)
Victrio hosts a shared Global Fraudster Database among participating clients. Participating clients have detected first-time callers who have defrauded other banks or wireless carriers. Victrio data shows a high degree of fraudster 'overlap'. A sizeable number of fraudsters are observed attacking multiple institutions, often on the same day. The program adheres to strict privacy and governance policies.